Eddy customers share their success stories
Discover how Eddy customers save time, money, and your sanity with Eddy—their new sidekick for managing people, payroll and hiring processes.
Trusted by hundreds of local businesses everywhere.
Customer Stories
See how our customers are building healthy, enduring companies with Eddy.
Industry: Professional Services
Location: Salt Lake City, Utah
Industry: Professional Services
Location: Provo, Utah
Industry: Medical Equipment
Location: Belton, Texas
Customer Reviews
Hear what our customers have to say about working with Eddy.
This software has helped us tremendously with our hiring and onboarding procedures. Much easier to use than the onboarding software we were using.
Ryan
Advent Property Advisors
Love this tool to manage and hire my employees. I would definitely recommend Eddy to anyone.
Layne
Natural Aesthetics Dental Lab
Eddy is the Best! The software is easy to use and very user friendly.
Melissa
Anderson Insurance Group
I have been really happy with the Eddy program. Eddy has helped me to keep our employees up to date on the documents required for our licensing. Eddy is a good source for our employees to find the documents they need for their jobs and referral. We have used Eddy for hiring, it has streamlined that process and saved us a lot time.
Suzanne
Steps Recovery Centers
The company is great and willing to listen to suggestions that will make their product better.
Jeff
Wandering Stones
Overall it is saving us a lot of time!
Bryce
Blue Fire Leads
They have gone above and beyond in meeting our companies very personalized needs. They have been great to work with, and we plan to continue using their product.
Morgan
Youth Health Associates
Love everything about the product. No complaints whatsoever. They have delivered and continue to do so!
Tyler
Steps Recovery Centers
Eddy’s team from beginning to end has been phenomenal.
Julie
Seattle Counseling Service
Having one software to have people clock in and/or out, request time off, recruit and sort through resumes… everything thus far has been super handy and making my job a whole lot easier!
Joyce
Makios Technology
The customer service team is amazing – always very responsive.
Angie
Children's Therapy Place
Integration was simple and support staff is prompt, honest and professional.
Cindy
Mission of Hope
One main place to organize all employees and keep things running smoothly. I would highly recommend for the simple reason that they are willing to work and grow with our company.
Viktorija
HMD Transport
Overall the experience has been great. Our company had explosive growth and I would not have been able to manage everything. It has met my expectations as a full-service HRIS.
Carol
Tvilum LLC
One of the features I like most about the software, is the onboarding for new employees. I love that I can send an invitation with a welcoming message and all the paperwork needed for our new hires. I have heard from our new hires that it was so easy to get their paperwork finished and at their own time. I like that I can track how far along the new hire is, in the onboarding experience.
Suzanne
Steps Recovery Center
I have had a great experience overall. The Eddy team has been quick to respond to my questions and concerns.
Ricky
Elevate
The most difficult part of my job was tracking the complex PTO and vacation days for our staff. Having to calculate that fiasco on an Excel sheet was a nightmare. Eddy HR made that process so simple. Especially adding our various schedules for both PTO and vacation days and how they are earned. I don’t even have to think about it! The software does it all itself.
Joyce
Makios Technology
There is no better software for interviewing and hiring. I have only been using Eddy for a short time, but I’m convinced.
Carlie
Utah Valley Refugees
Eddy was the first and best solution for us in solving the spiderweb of candidates at varying stages of the hiring process. Due to the rapid growth of our company, the tracking of candidates was out of control. Many candidates were lost in the process, disappointed in the untimely responses and the hiring team felt unprofessional. Eddy enabled us to get organized, to move candidates along the process more smoothly, and to hire the right people in the right positions.
Nicole
Skipio
I appreciate the availability of the technical staff and training. Eddy is always improving the product to better meet our needs. I am very happy with the program.
Wendy
Steps Recovery Centers
The ATS and onboarding features work really well together. The time tracking and PTO are a huge help and easy to use.
Bryce
Blue Fire Leads
Instantly felt like a partnership with Eddy and they beat all other competitors in price. Also, the back story of the company is quite appealing as well.
Viktorija
HMD Transport
Loved the customer service, the pricing and the design. Really awesome Software.
Adam
Valley Women's Health
I like the full functionality of the software and that it’s very easy to use. It’s great for smaller or medium size businesses. I like the hiring, onboarding, people management and document filing. We recently implemented the payroll.
Carol
Tvilum LLC
The Company is wonderful to work with for all your HR needs. They are on top of every request and question I have about the system. EddyHR is extremely easy to learn and implement for you and your employees. It’s a great tool for any small to medium size company. They are continually adding new and incredible features to their system. I love it and would tell anyone to use it.
Layne
Natural Aesthetics Dental Lab
This product is very easy to use and understand. The customer support for this product has been excellent. The integration into this product was very smooth.
Morgan
Youth Health Associates
The team at Eddy made our transition great. They helped us to understand the functionality and to use the features. Their responsiveness was great. The software is also pretty intuitive.
Jeff
Wandering Stones
Installing and getting employees used to a new software is challenging, but Eddy’s team were amazing. They have continued to help us through the process and as a new team ourselves, they’ve been patient and helpful when we have shifted our needs during the process.
Julie
Seattle Counseling Service
Customer support is absolutely excellent, quick responses and always helpful. Any extra functions not offered, they are willing to add and constantly update the software to meet our company needs.
Viktorija
HMD Transport
Drag and drop! So so easy to use and amazing design. You can automate emails, job integrations, customize your own hiring stages.
Adam
Valley Women's Health
Eddy Pros:
• Having our employee documents digitally stored and easy to access.
• I love the ability to email a form for review and signature to our employees.
• Tracking hours for Payroll
• New employee onboarding is much easier
• Advertising for new employees is coordinated with Job search sites
• Training tracking and much more
Wendy
Steps Recovery Centers
Our company had paper files before – Moving to an online HRMS has been so helpful.
Angie
Children's Therapy
I like the profiles of the employees! It is fantastic to have access to this data and so easy to digest it.
Ricky
Elevate
We really don’t have anything we don’t like. There is a lot of old software and Eddy is new, clean, fast. We love it.
Adam
Valley Women's Health
I have no issues with Eddy. When I come across a bug their service team and software engineers get it fixed within a day. All around great people and even better customer service.
McKenna
Steps Recovery Centers
The hiring process created by Eddy HR is unmatched. The software is easy to use and organized perfectly.
Carlie
Utah Valley Refugees
The layout and ease of use is great. And customer service is always 100%.
Andrew
Seattle Counseling Service
An incredible company with absolutely incredible customer service. Can’t believe the difference that it’s made having their HR software!
Tyler
Steps Recovery Centers
Eddy changed my professional life. Since we started posting jobs with Eddy, I’ve been able to not only find really great, amazing people, but it’s just been so much more efficient, and I can keep everybody in the loop at every step of the way.
Aggie
The Ladder Method
My biggest love in the whole ATS is the automated email system. When I’ve been a candidate in the past, I didn’t like when I’d go days and days without an update from the recruiter. So what I really appreciate about this process is that when I move a candidate to the next step in the pipeline, they get an automatic email which I set up that tells them ‘Hey, this is what’s going on.
Aggie
The Ladder Method
It’s just created a sense of care. We as a company want our employees to feel taken care of, and that extends to potential employees. We want them to feel that we’re conscious of the time and effort they’re putting in, and we want to be respectful of that. The ATS has helped us build that part up so much; it’s amazing.
Aggie
The Ladder Method
It’s made the hiring process a lot more collaborative and more fun for everyone. First, the ability to add emoji reactions for candidates is one of my favorite things. But the commenting feature is also so useful—the ability to put everything in one place for a candidate. We don’t have to go back and have a meeting after the panel interview for round two, because everything’s all in Eddy.
Aggie
The Ladder Method
The team loves that they don’t have to ask me to email them the resume or cover letter or anything, because it’s all there. And the best part is that, before Eddy, I’d have to prep the hiring team for interviews by introducing the candidate and their background. Now I can just say, ‘Hey guys, you have this person at this time. Go, have fun, interview.’
Aggie
The Ladder Method
We’ve now migrated a lot of our employee-necessary documents—things we need them to read—from email and our messaging app over into Eddy. That’s allowed us to track who’s actually reading through things, which is really nice. When you send an email, you don’t know! So this gives us the opportunity to track who’s seeing all of these incredibly important messages that are related to the company.
Aggie
The Ladder Method
It was taking me so much time to get any hiring done. The hiring process was weeks long—it would take weeks for the candidates. You lose good-quality candidates when you don’t have that automation and that efficiency.
Aggie
The Ladder Method
Before Eddy, I was working overtime. I was just so busy and had no time to get to other projects or do other parts of my job. With Eddy, I’ve gotten at least two hours a day back—I’m not even kidding.
Aggie
The Ladder Method
[Eddy] has really given me the tools to be a more efficient and, honestly, a better employee.
Aggie
The Ladder Method
The biggest benefit Eddy provides for me in my role is just being able to manage time without actually having to manage time and think about it. I personally have ADHD, so for me, time management can be challenging. Having a tool like Eddy allows me to feel successful. To have that feeling in work is really rewarding and makes me happier as an employee.
Aggie
The Ladder Method
The biggest asset Eddy adds to the company as a whole is bringing everyone together. It’s helped us create the community we’ve always wanted, and work on things like improving culture and knowledge and professional development. It gives the company a sense of professionalism; it feels like we’ve reached a new echelon with the addition of Eddy. We’ve been around for a while, but now it’s real—now it feels like we have it together and it gives the company the opportunity to grow and scale.
Aggie
The Ladder Method
I’ve been able to do bigger projects that will grow the company in the future because Eddy’s doing the footwork for me on hiring and HR. So if you want to grow your company in a way that’s sustainable and will keep you sane, you’ve got to get Eddy.
Aggie
The Ladder Method
Payroll used to take me about five hours a week, which represents lost opportunities to do other things. Plus, dealing with [our previous provider’s] complicated software and always calling them to ask questions was a few more hours a week.
Chris
Skill Struck
Now I’ll never switch [payroll providers], and it’s not just because of the product, but the customer service. Our rep is irreplaceable. I wouldn’t care if I had the chance to save half by going to another company. To know that I can just email her with whatever questions I have or whatever report I might need…it’s fantastic.
George
Keys On Main
Before Eddy, I’d have to prep the hiring team for interviews by introducing the candidate and their background. Now I can just say, ‘Hey guys, you have this person at this time. Go, have fun, interview.'
Aggie
The Ladder Method
It’s made the hiring process a lot more collaborative and more fun for everyone. First, the ability to add emoji reactions for candidates is one of my favorite things. But the commenting feature is also so useful—the ability to put everything in one place for a candidate. We don’t have to go back and have a meeting after the panel interview for round two, because everything’s all in Eddy.
Aggie
The Ladder Method
Being able to send them everything they need to just have them ready to go … is really helpful. And then being able to continue to send documents, signatures, notifications … the whole entire new hire packet process is the key for me as I onboard people.
Amy
RevRoad
I've had probably five different people I've onboarded in the last month, and I heard over and over again how smooth and how slick that process was for them.
Amy
RevRoad
I really like being able to send an onboarding packet out to a new employee. They handle it, and signatures are gathered, and I can access those documents anytime I need.
Lynda
Bean Family Enterprises
If I was just paying for the onboarding part of Eddy, I would still be happy with what I’m paying for.
Alison
Chena Hot Springs
They can go in and clearly see what their PTO that they have remaining is. They can go in and update their profile if they have an address change. If they want a different profile picture, they have access to go do that.
Amy
RevRoad
I use [Eddy] for tracking documents, keeping track of people and putting information in. I’m big on documentation, so whenever someone’s having performance issues, I track those things in the admin tab for the employee.
Chris
Skill Struck
It is so easy for me to see, when someone says, ‘Hey, how much time do I have left to use?’ Boom. It’s just right there. It’s really simple.
Blake
Xima Software
It would be a nightmare having to keep up with PTO [without Eddy]. And so the fact that our team members can see at any time how much time they've accrued and then make requests for time off, either paid or unpaid, is really important.
Lynda
Bean Family Enterprises
Anytime that [employees] need to clock out, request time off, gather their pay stubs, whatever they need to do, it’s a much easier process for them.
Blake
Xima Software
I have the ability to give people access to be able to fix their own punches and things like that. So it's nice because I have more time to do my job, rather than focusing on all the problems that people are having.
Blake
Xima Software
Everyone’s FERPA-certified because we’re ed tech, so I track those training certifications in Eddy.
Chris
Skill Struck
When I do payroll, it’s easy to find all the information in one place.
Andrew
SIFF
Having access to all the different HR and payroll things in one spot is super helpful.
Andrew
SIFF
That was the big driver, that I have access to all that information whenever I’m ready to do payroll, instead of having to wait on other people to send me a silly little piece of paper.
Beth
Acceleration Physical Therapy
Eddy … makes my life so much more simple because otherwise I would be having to track withholdings for taxes and withholdings for child support and other different types of garnishments, and making sure that those get paid on time to four different states. I don't have to worry about all of that.
Lynda
Bean Family Enterprises
[The best thing about Eddy] is that confidence that it provides to us, my husband and I as owners, and then to our staff that they know that their paychecks are correct and they have easy access to look at them.
Lynda
Bean Family Enterprises
[Eddy] provides not only me as the HR manager but our company more time to worry about things that are more pressing.
Blake
Xima
I feel like there is this idea that [Eddy] wants to transform, or at least enhance, the online HR experience.
Stephanie
Pathlight Home Care
Eddy has saved me so much time. In the average week, I’d say it saves me at least 20 hours—probably more.
Alison
Chena Hot Springs
The software we were using before was very cluttered, very glitchy and very complicated. The experience with Eddy has been a lot better than what it was with our previous provider. The interface is really nice, and very clean.
Chris
Skill Struck
I think the biggest benefit that Eddy provides is giving solo HR people a team and resources.
Chris
Skill Struck
[Eddy has] given me more time to focus on [important] things instead of the tedious, time consuming tasks that have to be done but are not growing my business. Now, I feel that I can start focusing really on growth.
Stephanie
Pathlight Home Care
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