Customer Case Study

Skill Struck

Skill Struck is an innovative ed-tech startup that offers a full curriculum and a supporting platform to help schools teach coding skills. HR and Operations Manager Chris Ruddy used to be a team of one, but as Skill Struck has grown, he’s taken on additional responsibilities and begun training an assistant. We sat down with Chris to find out how Eddy has helped him and his new team member save time and stress less.

Industry: Software

Location: American Fork, UT

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About

Skill Struck believes that coding is for everyone. Originally launched in 2017 as a one-week summer camp, the startup has since grown into a complete, cutting-edge platform for one-on-one learning. They know that computer science is a powerful skill to have in our digital world, and they’re on a mission to empower more students to learn it. 

Skill Struck is headquartered in American Fork, Utah, and they partner with schools across the country. Their team of 35 employees is fully remote and spread out across 13 states.

Features They Love

For Chris, Eddy’s payroll feature unites functionality, efficiency, and simplicity. 

Eddy automatically pulls in pay information, saving Chris the trouble of recording it himself. He explains, “One thing that I take for granted is the fact that a lot of stuff is just integrated. So salary and HSA contribution deductions and stuff are baked in.”

But if Chris does need to make any changes, he can do it in just a few seconds. “It’s very nice to have the ability to edit payroll.”

Chris adds that payroll “also has that Eddy signature simplicity.” With past providers, making a simple change to payroll required a call to support to interpret things. With Eddy, “there’s no interpretation needed … you can just edit the [information].”

When Skill Struck hired over a dozen new employees in a single year, Chris used Eddy’s onboarding feature to handle the influx. “We have a nice onboarding packet, all customized to Skill Struck. I especially like that I can upload a document and have people sign it through Eddy, because it means everything is all in one place.” 

It’s a time-saver for Chris, and it helps make a great first impression on new employees. He explains, “I’ve had nothing but positive feedback about the Eddy onboarding process. It’s very nice. It’s easy, streamlined, and just a no-brainer. I think everyone should use Eddy for their onboarding.”

With his remote team in mind, Chris concludes that Eddy’s digital onboarding “very much caters to the modern-day workforce.”

Making sure employees have the right certifications is important for a company like Skill Struck. “Everyone’s FERPA-certified because we’re ed-tech,” says Chris, “so I track those training certifications in Eddy.” The training tracking feature lets him easily upload proof that shows each employee is up-to-date. When it’s time for them to renew, Eddy notifies Chris automatically.

Chris uses the employee profiles feature daily to stay organized and keep track of his growing team. “I use it for tracking documents, keeping track of people, and putting information in. I’m big on documentation,” he adds, “so whenever someone’s having performance issues, I track those things in the admin tab for the employee.” Everything Chris or any Skill Struck manager needs to know about an employee is readily available and easily accessible.

Challenge

Pre-Eddy, Chris was overwhelmed handling payroll for over 30 employees—in addition to all his other tasks, from billing to bookkeeping. “I was inputting everything and handling all the actual processing of payroll myself. I didn’t have anyone helping me with that,” he explains.

Solution

While Chris was an HR department of one, Eddy took the load off of his shoulders, allowing him to approve and submit payroll in just a few clicks.

Now that he has a new assistant, training her to use Eddy has been a breeze. “This person has gone from no payroll experience to successfully preparing payroll for me to process and push the button to submit. [It] is really cool because it saved me a ton of time as a manager.”

With Eddy taking care of the small details, Chris and his teammate have more time and energy to devote to their other responsibilities.

Results

Time savings of 5+ hours per week

“Payroll used to take me about five hours a week, which represents lost opportunities to do other things. Plus, dealing with [our previous provider’s] complicated software and always calling them to ask questions was a few more hours a week,” says Chris. With the time he saves, he tells us: “I built an entire, giant employee resources page, onboarded 15 more sales reps—I’ve done quite a few projects.”

More confidence that payroll will be correct

Even though Eddy does the heavy lifting, Chris can see and verify all the payroll information, giving him peace of mind when it’s time to click “submit.”

In the past, Chris had to go through another person to make changes to payroll. Now, he loves having the freedom to make changes on his own. “I just think it's a game changer to be able to make those edits yourself and if needed, undo payroll or unschedule payroll without having to rely on, ‘Oh, is [my rep] there? Is she going to respond quickly enough?’”

Overall, he says, “It just causes me less of a headache. Because payroll's already a headache, but it causes me less of a headache nowadays because I feel more sure about it.”

Resources to support a growing HR team

As Chris steps into an expanded role, he can rest easy knowing that HR will continue to run smoothly. “My role has actually been expanding and changing over the last few months, to encompass more of the financial side and revenue operations. I've taken an HR assistant under my wing to teach how to manage all the HR processes at Skill Struck. And Eddy has been a big part of that because we're teaching this new HR assistant how to do stuff [in the platform].”

A simplified, streamlined workflow

“The software we were using before was very cluttered, very glitchy, and very complicated,” Chris tells us. “The experience with Eddy has been a lot better than what it was with our previous provider. The interface is really nice and very clean.” Eddy lets Chris streamline his workflow, getting more done with less fuss.

Challenge

Pre-Eddy, Chris was overwhelmed handling payroll for over 30 employees—in addition to all his other tasks, from billing to bookkeeping. “I was inputting everything and handling all the actual processing of payroll myself. I didn’t have anyone helping me with that,” he explains.

Solution

While Chris was an HR department of one, Eddy took the load off of his shoulders, allowing him to approve and submit payroll in just a few clicks.

Now that he has a new assistant, training her to use Eddy has been a breeze. “This person has gone from no payroll experience to successfully preparing payroll for me to process and push the button to submit. [It] is really cool because it saved me a ton of time as a manager.”

With Eddy taking care of the small details, Chris and his teammate have more time and energy to devote to their other responsibilities.

Results

Time savings of 5+ hours per week

“Payroll used to take me about five hours a week, which represents lost opportunities to do other things. Plus, dealing with [our previous provider’s] complicated software and always calling them to ask questions was a few more hours a week,” says Chris. With the time he saves, he tells us: “I built an entire, giant employee resources page, onboarded 15 more sales reps—I’ve done quite a few projects.”

More confidence that payroll will be correct

Even though Eddy does the heavy lifting, Chris can see and verify all the payroll information, giving him peace of mind when it’s time to click “submit.”

In the past, Chris had to go through another person to make changes to payroll. Now, he loves having the freedom to make changes on his own. “I just think it's a game changer to be able to make those edits yourself and if needed, undo payroll or unschedule payroll without having to rely on, ‘Oh, is [my rep] there? Is she going to respond quickly enough?’”

Overall, he says, “It just causes me less of a headache. Because payroll's already a headache, but it causes me less of a headache nowadays because I feel more sure about it.”

Resources to support a growing HR team

As Chris steps into an expanded role, he can rest easy knowing that HR will continue to run smoothly. “My role has actually been expanding and changing over the last few months, to encompass more of the financial side and revenue operations. I've taken an HR assistant under my wing to teach how to manage all the HR processes at Skill Struck. And Eddy has been a big part of that because we're teaching this new HR assistant how to do stuff [in the platform].”

A simplified, streamlined workflow

“The software we were using before was very cluttered, very glitchy, and very complicated,” Chris tells us. “The experience with Eddy has been a lot better than what it was with our previous provider. The interface is really nice and very clean.” Eddy lets Chris streamline his workflow, getting more done with less fuss.

Hundreds of local businesses already trust Eddy—
Let’s see if we’re a good fit for you too.

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