A new employee has a lot to take in when they start at a company. They have to complete a ton of paperwork, meet and remember new faces, and get acclimated to the company culture.
If an employee feels too overwhelmed with these tasks and responsibilities, they may quit before you realize there’s a problem. That’s why onboarding new employees is such an important part of the hiring process.
Why is Onboarding Important for New Employees?
If you want your new employees to get immersed in your company and enjoy their work right away, you need to have an onboarding plan.
Hiring people is expensive. With this big investment, it would be a big loss for you to lose someone after only a month of work. That’s why it is crucial to create an in-depth onboarding process for all new hires to go through.
Onboarding new employees well increases their odds of staying with the company. It also gives an opportunity to check that you and the employee are meeting each others’ needs.
What Should Be Included in an Onboarding Program?
When creating an onboarding program that’s unique to your company, you should have three goals in mind: to acclimate, engage, and retain.
Acclimating a new hire means making sure they know what’s expected of them (workload, procedures, dress-codes, etc.). What they should be able to expect from the company should also be clear (performance reviews, management support, training, etc.).
A new hire that’s engaged in the work of their company is shown to positively affect the company’s profitability and customer ratings. Be sure to foster supportive relationships between the new hire and upper management and establish a desire to help them in their professional development.
Retaining new hires is important simply because of how expensive turnover is. There’s a reason you wanted to hire them, so you should do what you can to keep them happy at your company.
New employees come in all shapes and sizes. Some lower-level employees may be getting their first job straight out of school. Others are seasoned veterans in your industry looking for a new place to establish themselves.
Even so, the information you need to cover in your onboarding process steps doesn’t change much. All hires need to know their role, the reporting chain, who they should approach with questions, and other basic job details.
What is the Difference Between New Hire Orientation and Onboarding?
New hire orientation is an event. Onboarding is a process.
The onboarding process should start before a new hire even submits a job application to your company. They’ll start at your website and decide if your company is a place they’d like to work. Then comes the hiring process, which should be streamlined and intrigue the potential hire about your company. Once they’ve been hired, then comes the new hire orientation.
It’s important to hit specific topics during the orientation, but that’s not the only thing that needs to happen. Make sure the new hire is getting greeted and welcomed by other employees, especially from their new team. Their desk or office should also be set up for them, along with any technology like phones or computers that come with the job.
The onboarding process continues for months as the new hire continues to familiarize themself with all the little details of the company.
Sample New Employee Onboarding Checklist
While every company will have a slightly different approach to onboarding, here is an onboarding process checklist that can help get you started.
- Have your company values clearly described on your website
- Be highly responsive to applications
- Streamline the interview process
- Establish clear communication
- Make the first day on the job special
- Establish clear expectations
- Monitor progress over time
If you’re looking for even more detail and information on exactly how to make the onboarding process special for your new employee, check out our 15 step guide. We break down the specific actions to take before, on, and after your new hire’s first day!
What to Avoid When Making an Employee Onboarding Program
Overall, it’s important not to overwhelm new hires with tons of information all at once. Effective onboarding takes time, so there’s no point in trying to cram all the information in one day. If there’s a lot of information to go over, cover the essential items during new hire orientation. You can go over the rest in scheduled meetings on other days.
Likewise, a mountain of paperwork on the first day of the job means there was poor planning in the onboarding process. The best way to allow new hires to do the paperwork ahead of time. Eddy makes paperless signatures and documents a breeze and much easier to manage.
Get started with paperless onboarding.
First Day Details
Make sure any new hires have a stress-free first day. Here is a list of everything an employee needs to know and be introduced to on their first day:
- Introduce the people they report to
- Introduce people that report to them
- Introduce the person who will be training them
- Go over necessary software
- Explain what is expected of them in the first week
- Have their work station ready to go
- Make lunch a group event
- Let them know where to go for questions
Effectively onboarding new employees is the best way to ensure new hires can hit the ground running when they start at a new company. Instead of spending the first few months inching their way into the job, new hires know how to do it all because they know what’s expected of them.
Through tools like welcome packets and digital signatures, onboarding has become easier than ever. See how Eddy can help you improve your onboarding process.