Eddy vs. iSolved

How do you decide which HR + Payroll software is right for your business? We’ll help you compare Eddy with isolved so you can decide which platform works best for your HR and payroll needs.

Eddy is an all-in-one HR and payroll platform purpose-built for US-based organizations with 50 to 500 employees. It consolidates vital HR and payroll features into a single, easy-to-use system that’s designed to scale as you grow, eliminating complexity and overhead for mid-sized teams. Eddy lets you hire, onboard, manage, and pay employees—all in one streamlined platform that's supported by dedicated HR and payroll experts.​​

isolved is a robust enterprise HR, payroll, and workforce management platform primarily targeting companies with 500 to 2,500 employees. Its deep feature set, complex customization, and powerful integrations are best suited for organizations with larger budgets who need enterprise-grade compliance, reporting, and vertical-specific functions.

Both Eddy and isolved provide comprehensive payroll processing, HR management, and compliance tools for US companies. They offer:​​

Both platforms help businesses stay organized, automate tedious HR tasks, and keep compliant.

Isolved has a remarkable breadth of features. it is a massive, capable software for Payroll, HR, and HCM. Customers like that it is highly customizable to solve a wide range of business needs. What customers don’t seem to like is that the software is old. The navigation is a bit clunky—Some workflows require users to move through several pages before finalizing a task.

While both Eddy and isolved have many similarities when it comes to running payroll, Eddy really shines in ways that make it a much better fit for small businesses when it comes to key HR tools that improve your efficiency and compliance.

Eddy and isolved both offer employee self-service portals, giving staff direct access to pay history, benefits information, time tracking, and HR documents.

Eddy’s employee self-service experience is designed to keep things intuitive and efficient for both employees and managers, making it easy for anyone—even those with limited HR or tech experience—to review pay history, manage time off, onboard seamlessly, and access HR documents through a clean, web-based interface. Users frequently highlight Eddy’s minimal learning curve and fast setup, praising the streamlined navigation and the ability to move quickly between tasks without getting bogged down by unnecessary features or confusing menus.

In comparison, isolved’s dedicated mobile app aims to deliver a wide array of advanced features for a larger enterprise audience, but users occasionally report it being less intuitive or slower to learn for everyday tasks. Eddy’s approach is ideal for growing businesses that want a straightforward, dependable self-service portal that their team can adopt easily and actually enjoy using.

Isolved does have an Applicant Tracking System, but Eddy’s comprehensive Hiring tool is built into Eddy and does it all: Job distribution and promotion. Automated messaging and scheduling. Hiring team communication and collaboration. Digital offer letters and background checks. You can design Eddy to match your hiring process and use automated stage actions to communicate with the team. Eddy also allows candidates to self-schedule interviews on your calendar.

Eddy’s onboarding allows you to document everything and create a great welcome experience for new hires. No one likes paperwork, so why have your new hire start their first day staring down a stack of forms? Instead, your new hires can self-onboard before even showing up. Eddy’s paperless processes make onboarding easy and fast—for the new hire and for you. New hires can fill out and sign all necessary forms, including W-4s and I-9s, and any custom forms you create. New hire packets help you create an onboarding checklist, and then let you automate that list in your onboarding process. Create custom packet templates for different jobs or types of hires to make sure they get off to a great start.

isolved is built for complexity and customization, so payroll entry can be confusing and tedious. Eddy’s payroll entry is fully automated so hours worked and time off entries flow directly to payroll. Customers report that manager approval of timesheets is simpler and better in Eddy. For payroll admins it’s quick and easy to add any other reimbursements, tips, bonuses, corrections or additions.

isolved is designed for businesses that are larger and require customization and complexity, which is great if you require that, but customers comment on the difficult UI experience and steeper learning curve. Eddy offers plenty of flexibility and control across its features, while maintaining a simple and usable product experience.

Eddy users note that the overall setup process in Eddy is straightforward, with clear instructions and fewer steps to get started. Eddy’s team of payroll experts repeatedly catch potential problems during implementation that can be easily missed using other systems. This helps clients stay compliant and avoid penalties.

isolved's massive scale and customizability make implemenation more complex. Reviewers note that "this complexity increases the upfront training required to use the system effectively."

Eddy’s customer support consistently receives high marks from users who appreciate quick response times, proactive onboarding assistance, and knowledgeable help—from implementation through ongoing use. Customers frequently note that Eddy’s team offers friendly, hands-on service, making the platform especially welcoming for managers with limited HR experience.

In contrast, isolved’s customer support receives more mixed feedback, with numerous reviews reporting slow or inconsistent responsiveness, difficulty accessing knowledgeable representatives, and less personalized assistance—especially during implementation or when resolving complex issues. While isolved’s enterprise structure allows for deep product expertise, its scale can result in longer wait times and less tailored service compared to Eddy’s more nimble and engaged support approach.

Eddy’s pricing is transparent and modular, making it easy for organizations to predict and control costs as they grow. For example, a 50-employee business might pay $250–$475 per month for core HR features and $350 for payroll, with clear add-on fees for modules such as Hiring. This straightforward approach allows businesses to select the features they need and scale affordably, without surprise charges or long quote processes.

In contrast, isolved does not publish its pricing, and employs a custom pricing model tailored to larger organizations, where costs typically start around $9 per employee per month, but can increase substantially as additional modules and services are added. For a 50-person team, isolved’s pricing tends to land between $450–$700+ per month, though the final figure often depends on negotiated contracts and bundled services, with less clarity up front. Overall, Eddy’s pricing favors simplicity and self-service, while isolved’s structure reflects its enterprise capabilities and complex feature set.

Eddy consistently earns praise from fast-growing organizations for bringing organization and efficiency to complex HR operations. A great example is Haynie & Company, a professional services firm with around 500 employees and with locations across several states. Assistant Controller Alison Checketts explained that before Eddy, managing HR tasks across multiple offices was challenging and inefficient. With Eddy, her team found a streamlined solution that improved their ability to stay coordinated, track important HR processes, and boost productivity across locations.

As Allison put it, “Eddy helps us be way more organized and way more efficient.” This feedback mirrors what many larger teams report: Eddy empowers companies to handle growth with confidence, transforming HR from a burden into a reliable, well-structured system.

isolved can be a good fit for medium size companies who require extensive customization and whose HR teams are highly technical and able to work around older and more complex software.

Eddy is an excellent option for businesses with 50 to 500 employees who need power and flexibility but who still want a modern well-designed product. Overall, while Eddy is widely praised for customer service, usability, and helping businesses modernize HR quickly.