Payroll reports previously updated automatically whenever payment data changed after a payroll was processed. If a direct deposit was returned or a payment was refunded, the report would silently reflect the new payment method and adjusted debit total—rather than what was actually debited from your bank account. This made it difficult to reconcile reports against bank transactions, since the numbers no longer matched the original debit.

Payroll reports are now based on a permanent snapshot of your payroll taken at the moment it moves to processing status. Once that snapshot is created, it does not change—regardless of what happens to individual payments afterward.

Specifically, this means: the debit amount shown on a payroll report will always reflect the original amount debited from your account, even if a payment is later refunded or returned. Payment methods shown on the report reflect how each employee was originally paid, not how their record may have been updated afterward. Voided payrolls now appear as a separate payroll entry with negative amounts, giving you a clear, distinct record of the reversal rather than a modified version of the original.

Returned or refunded payments are now documented separately—mirroring how they appear as distinct transactions in your bank account. This approach is consistent with how other payroll platforms, including ADP, handle post-processing adjustments: the original payroll report stays intact, and any subsequent changes are captured in separate records.

For most customers, existing payroll reports will look the same as before. If your account has had direct deposits returned or payments refunded in the past, some older reports may now reflect the original payment method and debit amount rather than the post-refund state. On all new payrolls, payroll reports will always show the original payment method and debit amount rather than the post-refund state (if a refund occurred).