The Small Business HR Podcast
Ep. 30
30. Building the Framework for Happier, More Productive Employees w/ Chase Cragun
Chase Cragun
MHR VP of Recruiting
In this episode, we sat down with Chase Cragun, MHR VP of Recruiting at Utah State University – Jon M. Huntsman School of Business, to hear about how small businesses can get started building the framework for happier, more productive employees.
We talked about:
- The three functions of the AMO framework: ability, motivation, and opportunity
- Why falling behind in any part will impact employee performance
- What can be done to improve each of the functions for employees
- The role HR plays in implementing and supporting the AMO framework
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My undergraduate degree is in social work, and my original plan was to be a therapist. But after a few years, I decided to go a different route—and HR is essentially the social work of business. I was able to smoothly translate my skills into my HR career. ”
What’s the reason many people go to school? To get a job, or a higher-paying job. At Utah State, our first priority is to help you land a job with a reputable company. It was through Utah State that I was able to make a connection at Ford Motors, where I will be starting a new job next summer."
HR is going to be one of the most impactful and valuable aspects of an organization going forward. Between the coronavirus and the Great Resignation, companies need to focus on retention. That’s HR. They need to hire new employees. That’s HR. Right now, HR is a fantastic career choice because it’s what companies need.”
Performance is the function of three parts: ability, motivation, and opportunity. And if you fall behind in any of those three parts, your employee performance is going to suffer.”
Giving employees smaller, more frequent steps in career progression helps better maintain their motivation.”
Oftentimes people in the business view HR professionals as glorified paper-filers or the rules police. One way for HR to get away from that stereotype is to bring to the table strategic HR practices that prove your worth.”
Tailor this framework to your company’s strategy. Doing so will improve your employee performance and transform your organization.”
