The Small Business HR Podcast

Ep. 1

1. Getting HR right as a small business w/ Kaden Heaton

In this episode 1, we talk with Kaden Heaton about insights on how small businesses can get HR right, even when you’re not ready to hire a full-time HR person.
kaden heaton

Kaden Heaton

HR Manager/Recruiter
Unforgettable Coatings, Inc.
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Fostering a culture of service is one sure-fire way to attract and retain great employees. But what if your small business is just starting out and you don’t have a dedicated resource to help with culture, never mind hiring and other HR processes?

We spoke with Kaden Heaton, HR Manager at Unforgettable Coatings, to glean his insights on how small businesses can get HR right, even when you’re not ready to hire a full-time HR person (hint: self-serve technology is a game changer).

We also discussed:

  • What attracted him to—and has kept him interested in—a career in HR (and if you work in HR, you know it’s not the reputation of traditional HR departments)
  • What companies can do to overcome common HR struggles, from interviewing and onboarding to training and terminations
  • How to use technology to organize and manage your HR processes and policies (and free up your time to focus on the bigger picture)
  • Practical tips for small businesses on how to source, interview, and hire the best candidates

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A good HR rep can take care of the details, like payroll and onboarding. A great HR rep can handle all those details, plus strategize how to make the culture of the company better for employees.”

Kaden Heaton

As a manager, if you’re spending more of your time on HR tasks than your own job duties, that’s how you know it’s time to hire a dedicated HR person.”

Kaden Heaton

Don’t shy away from addressing HR problems. Go out and handle it. Ignoring a problem may save you a couple hours now, but it will cost you dozens of hours down the road.”

Kaden Heaton

To find the right people, you have to put in the work of writing great job descriptions and communicating how you’re going to add value to that employee’s life.”

Kaden Heaton

We like to run companies like well-oiled machines, but machines become rigid—and people aren’t machine parts. Give your employees the autonomy to handle tasks or issues themselves. It saves you both time and empowers employees with the information they need at their fingertips.”

Kaden Heaton

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