Elevating HR as a Driver for Human Experience w/ Elisa Garn

A career in HR isn’t for everyone. Just ask Elisa Garn—she turned down the opportunity to work in HR three times before a change in perspective changed, well, everything. Sixteen years later, she’s grateful to have had the opportunity to influence people’s lives—both in and outside the workplace.

We sat down with Elisa, now a Vice President of Digital Brand at GBS Benefits and Executive Director at Utah SHRM, to find out how HR professionals can shape the employee experience—and be a positive driver of engagement.

We also discussed:

• How she defines human experience and how it’s different from employee experience
• The three personas of HR and how to use them to get more credibility with the C-suite
• Why she made a recent career pivot—and how HR prepared her for it