Accomplished Human Resource executive, Organizational Development Director and Sales support director with experience managing multiple sites and international teams. Consummate team lead in the development of the human resource, leadership development, recruiting and benefit strategies, service / operational enhancement projects, and support of sales staff and executive leadership teams. Strategic relationship management to position products, magnify ROI, and achieve success. • Human Resource Management • Leadership Development • Recruiting • HRIS management • ATS development & management (ICIMS) • Product, process and compliance training • Marketing- print and web • E2E User Interface and Process Design • Learning platform, content development and positioning with large organizations • Six Sigma • Risk Management • Loan Operation Management • FNMA, FHA guideline knowledge • CRA and compliance background • Call center design, delivery and operations • AVAYA CMS & BCMS technical design and reporting • CISCO system analysis • Purchasing agent and vendor relationship • Contract, policy and procedure management • Web-x training • Learning Management System (LMS) project design and management • Client trend analytics • 4DX Certification • QlikView use and development • Salseforce.com Best in Class human resources management, customer relationship management, supply chain management, business technology, employee development and leadership, team building and coaching, cost management and supplier negotiations. Versed in banking compliance and regulation- including NMLS, Dodd-Frank, FCRA, Reg Z, Reg O, Reg W, BSA and Patriot Act.