Napa Valley Petroleum is employee-owned, and is operated with a strong commitment to taking care of their people. They have an impressive record of employee satisfaction and fair compensation.

This commitment to taking care of things goes both ways. Their HR manager, Maria Duval, is a highly skilled HR professional who is equally protective of the business. When Maria discovered Napa Valley Petroleum was paying over $6,500 monthly for ADP’s payroll, she quickly began researching alternatives.

In addition to cost savings, Maria was looking for a focus on simplicity and accessibility for the company’s blue-collar workforce. The previous system’s complexity and lack of mobile-friendly tools created friction for employees, clashing with her belief in equitable access to workplace tools. Maria also prioritized transparency and integrity, praising Eddy’s upfront honesty about product limitations over competitors’ overselling tactics. These principles—cost optimization, employee empowerment, and ethical business practices—collectively guided her decision to adopt a more efficient solution.

After careful consideration, Napa Valley Petroleum decided to implement Eddy's HR and payroll solution. The transition from ADP to Eddy proved to be smoother than anticipated, with minimal disruptions during the changeover. Maria says, “My only regret, really, was not doing it sooner because it was nothing like what I had gone through before [with a previous provider]."

Time and cost savings
The transition to Eddy HR & Payroll delivered significant savings for Napa Valley Petroleum, directly addressing Maria’s frustrations with their previous ADP system. Monthly payroll costs plummeted from around $6,500 to under $1,000, a reduction of over 80%.

Maria emphasized the financial impact: "We’ve immediately started saving money...with them [ADP] was like $6,400–$6,700 a month. And I don’t know how it started off...it took me a while to catch on that’s what it cost us just to run payroll for 60-some-odd employees".

Streamlined workflows
Beyond direct savings, Eddy streamlined workflows, cutting payroll processing time by 1–2 hours per cycle. Maria noted: "Payroll processing is quick and easy...I don’t have to call anybody or open a case to fix mistakes. You can just say, delete that payroll, start over". This simplicity reduced administrative stress, with Maria adding, "It’s cleaner and simpler...I love that I can on my phone, get in there and look at what somebody’s talking about and fix it right away".

Error resolution accelerated due to employee adoption of Eddy’s mobile app: "They’re enjoying using the app and keeping on top of things...the sooner they can find [discrepancies], the sooner we can fix it.” Maria contrasted this with ADP’s cumbersome deductions process: "In ADP, we’d have to enter negative deductions to give credits back. Why not call it what it is? Eddy lets the system do the math."

Lower legal risk
These improvements translated into operational resilience. Maria noted Eddy’s compliance tools reduced legal risks: "If a disgruntled employee wants to start a class action lawsuit...we’d be able to show we’ve been compliant.” The system’s transparency also saved time during audits: "Meal break violation tracking works perfectly.” Summarizing the value, Maria say: "Worth it. My only regret is not switching sooner,” emphasizing how Eddy’s cost efficiency and intuitive design transformed HR from a burden into a strategic asset.

The transition to Eddy’s HR platform significantly improved employee adoption, driven by mobile accessibility and Eddy’s intuitive design. Maria highlighted that employees quickly embraced the mobile app, noting, "They're enjoying using the app and keeping on top of things because things are always going to get screwed up once in a while.” The app’s simplicity allowed blue-collar workers—many of whom don’t use computers regularly—to easily check hours, view payroll details, and report discrepancies directly from their phones. Maria emphasized this shift: "I love that I can on my phone, get in there and look at what somebody's talking about and fix it right away", underscoring how the system’s accessibility reduced friction and empowered employees to manage their own data.

Eddy’s user-centric approach further boosted adoption. Employees appreciated the straightforward interface, which replaced ADP’s convoluted system. For example, managers resolved time-tracking issues faster using Eddy’s geotagged clock-ins and real-time visibility. Maria observed, "Employees can report discrepancies faster, and we resolve them quicker”, highlighting how transparency reduced administrative back-and-forth. Even onboarding saw improvements, with new hires seamlessly completing tasks electronically. As Maria put it: "Onboarding is easier than expected...new hires haven’t had any trouble".

The platform’s practical benefits solidified engagement. Mobile time tracking via tablets at worksites eliminated manual processes, and employees adopted the system with minimal training. Maria noted, "As long as people are paying attention, it works totally fine", reflecting the workforce’s adaptability.

This adoption translated into operational efficiency, with payroll processing time reduced by 1-2 hours per cycle. Maria’s summary captures the cultural shift: "It’s cuter. The graphics are nice...it puts a little levity into your day", illustrating how Eddy’s design fostered both compliance and everyday usability.

While employee turnover is generally very low, Eddy’s hiring tool helped improve Maria's experience by simplifying recruitment and accelerating hiring timelines. Here’s how:

Faster Job Posting & High-Quality Responses
Maria found that creating job listings took 20 minutes or less with Eddy, compared to cumbersome processes in prior systems. “I would say it took me like 20 minutes or less to set up and hit go, and once again I was like, is it really this simple? Can I hit start? And it worked. So it was that simple.”

Eddys integration with major job boards generated immediate results. She says, "The job posting was almost too successful because, holy crap, we got a ton of response right away and were able to fill it pretty quickly.” For their higher-turnover CSR role, this efficiency allowed them to fill positions quickly and reduce vacancy periods.

Improved Onboarding Efficiency
New hires completed paperwork digitally before their first day, minimizing errors and delays. Maria observed that onboarding was "easier than expected", even for roles with frequent turnover. One miscommunication (a start-time error in an automated email) was quickly resolved, demonstrating the tool’s flexibility.

In the end Maria says if you are considering a move to Eddy, "don't hesitate, just do it!” She says she still gets calls from other vendors who ask if she is satisfied with Eddy, but tells them “You couldn't make me a good enough deal to switch at this point!"