Martus is a growing software business with 27 employees and one contractor, operating across 12–13 states. As the company scaled, managing HR processes, compliance, and documentation became increasingly complex. Their primary HR administrator, Cara Harris, oversees onboarding, time tracking, compliance, and employee documentation, while payroll is handled externally via QuickBooks. Martus adopted Eddy to centralize and streamline HR functions, with a particular focus on SOC 2 compliance and efficient onboarding.

As Martus expanded—tripling in size over two to three years—manual HR processes became unsustainable. Previously, employee documentation was stored in shared folders, and time tracking was managed through QuickBooks, which Cara described as “very clunky” and not suited to their needs. Ensuring SOC 2 compliance, tracking onboarding and offboarding, and managing PTO across a distributed workforce created administrative burdens, inefficiencies, and compliance risks. Managers found existing tools unintuitive, leading to frustration and communication gaps.

Martus implemented Eddy to address these challenges. Eddy’s HR platform is now used for onboarding, time tracking, employee records, e-signatures, and compliance documentation. Key features leveraged by Martus include:

Centralized onboarding: New hires can self-serve their profiles, complete required documentation, and managers can assign and track onboarding tasks. Templates and custom forms streamline the process, ensuring all compliance steps—such as handbook acknowledgments and org chart updates—are completed.

SOC 2 compliance: Eddy provides a single source of truth for documentation, performance reviews, and training records. This centralization simplifies audits and ongoing compliance tracking.

PTO and time tracking: Eddy’s intuitive interface allows managers to easily approve and track various types of paid time off, including custom categories. The system is visually clear and reduces confusion compared to previous tools.

Document management: W-4s, I-9s, and other critical documents are securely stored and easily accessible, eliminating the need for shared folders and manual follow-ups.

Reporting: The ability to generate reports and monitor compliance in real time reduces last-minute scrambles during audits.

Cara notes that while Martus evaluated Eddy’s payroll features, they opted to continue with QuickBooks due to specific requirements around tax withholding and cash flow management for a multi-state workforce.

Martus reports significant improvements in HR efficiency, compliance, and employee satisfaction:

Time savings: Onboarding, offboarding, and document management are faster and more reliable. Managers spend less time tracking down information and resolving issues.

Reduced frustration: The intuitive interface and centralized processes have led to fewer complaints from managers and smoother PTO tracking.

Improved compliance: SOC 2 documentation is now organized and audit-ready, providing peace of mind and reducing the risk of compliance failures.

Transparency: Managers and HR can instantly see employee PTO status and documentation, improving communication and reducing administrative overhead.

Cara summarizes the impact: “Eddy has made that a lot smoother process that we can just have it all in one place and print the reports that we need to and everything is a lot simpler that way and we can make sure we did do all of the things, we keep track of it all along instead of having to scramble at the last minute”.

If your growing business needs a reliable, intuitive platform to streamline HR, ensure compliance, and reduce administrative burden, discover how Eddy can help you achieve the same results as Martus.