Organizations are made up of people, so some conflict is inevitable. Conflict can be healthy if managed well, but you may be apprehensive about your role in conflict resolution. We're here to support you in developing the skills to not only resolve issues, but even better, to prevent them.
But the negative consequences of unresolved employee conflict have a ripple effect impacting the employees involved, their teams, HR, and the organization as a whole. As we’ll learn in this article, the costs range from monetary in the form of lost productivity and turnover to health and legal issues in the form of stress-related illnesses and even harmful behavior.
Employee conflict resolution is one of the best strategies that organizations can utilize to not only resolve those issues, but even better, to prevent them.